FAQ


What are your Shipping Times?

US Shipping Time Estimates
15-45 Days

International Shipping Time Estimates
21-45 Days

Do you Deliver Products Internationally?

Orizzon Store successfully ships many products worldwide each day. We have many happy customers in every corner of the globe. 

How do I Place an Order?

Simply choose your style from the dropdown menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number. 

Where are my items coming from?

Although our fulfillment house is located in North America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.

Where's my package?

You can track your order any time here. Track Order

Will my items be sent in once package?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.

How Secure is my Personal Information?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

Does Orizzon Store offer a Quality Guarantee on the Products it Sells?

If you don’t love your product, we’ll take it back! All of our products are carefully inspected for quality to ensure that we give our customers only the very best.

Why do my shirt(s) smell like vinegar?

Before printing your shirts, they are treated with a chemical that smells like vinegar. This chemical helps to bind the ink to the fibers in the shirt and is why the print holds up to repeated washing. After printing, most of the remaining chemical is removed when the shirts are dried, but a small amount may remain.

This chemical is harmless, and will wash out of the shirts the first time you wash them.

Although this can happen with our shirts, it is MUCH LESS likely to happen than with other fulfillers. Most of the chemical is removed through adequate drying before we ship your shirts.

Feel free to send an email, if you still have questions: info@orizzonstore.com